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  1. Welcome to Uppsala

    Uppsala is one of Sweden’s oldest cities. It is also one of Sweden’s four major cities. The capital of Sweden, Stockholm, is 30 minutes away by train.

    Map of Europe that shows the position of Uppsala relative to Ukraine

  2. Permit, visa and accommodation

    Ukrainian passport holders can enter and stay in Sweden for 90 days without a permit or visa. If you have an urgent need for food and accommodation
    you can get help immediately upon application at The Swedish Migration Agency.

    The Swedish Migration Agency is responsible for all accommodation related questions. Visit migrationsverket.se/english to learn more.

    The visiting adress for the office in Uppsala is Bolandsgatan 16 A.

    More information about the office in Uppsala.

    Information about applying for a residence permit with temporary protection (PDF at migrationsverket.se)

    Arrange accomodation yourself

    You can choose to arrange your accommodation yourself or get help with accommodation from the Swedish Migration Agency. If you choose to arrange your accommodation yourself, you will have to pay the rent yourself. Please note that the Swedish Migration Agency has a list of residential areas with social and economic challenges. Anyone who chooses to live in such an area may lose their right to other financial support from the Swedish Migration Agency.

    Find out if the address you want to move to is located in an area that may affect your right to compensation from the Swedish Migration Agency, see under “accommodation” on the link.

  3. 112 – emergency number

    The emergency number 112 is used in emergencies when there is a danger to life, property or the environment.

    An emergency situation is when you require urgent assistance from paramedics, emergency services, police, air/sea/mountain rescue services, priests on duty or information about poisoning. All of our SOS operators speak English and are able to conduct the conversation in English. If an interpreter is necessary, a third person will be connected to the call.

    You can call the emergency number 112 around the clock, from a landline or mobile phone, wherever you are in Sweden. Your call will be answered by an SOS operator who will ask questions in order to provide the necessary assistance.

  4. Healthcare

    Call 1177 or +46 771-11 77 00 if you or someone else gets ill and you need to talk to a nurse for advice. The nurse can also give you information about where to go for help. Contact a vårdcentral (health center) if you or someone else gets ill or injured. You need to call the health center first. A visit costs SEK 50.

    If you become very ill or seriously injured and need immediate treatment, you can visit an emergency room at a hospital. The care staff decides if you need immediate care. Visits to the emergency department cost SEK 500.

    If you need emergency dental care, you can visit Folktandvården. The dentist decides if you need care that cannot wait. The visit costs SEK 50.

    Asylum-seeking children and young people under the age of 18 do not have to pay for medical care and dental care.

    Further information: 1177.se/english

    Covid-19

    You are offered vaccination against covid-19 without costs. You can book an appointment by calling +46 18-617 35 00.

    More information about covid-19 at The Public Health Agency of Sweden's website.

  5. Apply for school or preschool for your children?

    First you need to register at the Swedish Migration Agency.

    Visit migrationsverket.se/english to learn more.

    While waiting for your case to be determined you can register with the admissions office for new arrivals when applying for school and preschool in Uppsala.

    Information about school and preschool for new arrivals

    Open hours: Monday and Wednesday 9.00–11.30, Thursday 13.00–16.00,
    Visiting address: City Hall (Stadshuset) on Stadshusgatan 2

    Phone: +46 771-727 001, nr 6 in the menu, Monday and Wednesday 9.30–11.30. (the phone is closed during July)
    Email: skola.nyanlanda@uppsala.se

  6. Open preschool for children under six years old

    Open preschool is a place for adults with children between 0–6 years old where trained educators work. Open preschool is free of charge and you don’t need to register, you can come and go as you want.

    At uppsala.se/oppenforskola (information in Swedish) you find the locations and opening hours.

  7. Travel in Uppsala

    Ukrainian passports and ID cards are valid as tickets in UL traffic. Show your Ukrainian passport or identity card to the bus driver or train personnel. The busses are green and yellow. Look for the UL logo on busses and trains.

    Upplands länstrafik, logo

    Find the bus and train lines at ul.se/en

  8. Support, advice and urgent needs

    Red cross in Uppsala have a meeting spot where you can get support and advice regarding language training, contact with the authorities and urgent basic needs that are tested individually.

  9. Learning Swedish

    Swedish from day one

    Swedish from day one is a course in Swedish and community orientation that is offered around Sweden. In Uppsala, the course is at Uppsala folkhögskola. Refugees from Ukraine who are covered by EU’s Tempo­rary Protec­tion Directive can also apply for the course.

    A new course will start tuesday April 19, 10 am. At Uppsala folkhögskola, Jan Brauners väg 3. Bus 4, bus 100 to ”Campus Ultuna” or bus 12 to ”Arrheniusplan”.

    Send your application to: rufhsk@regionuppsala.se or call 018-611 66 06.

    Svenska från dag 1 (regionuppsala.se)

    Folkuniversitetet

    Folkuniversitet is making a call for expression of interest for ukrainian refugees who wants to learn swedish. The course is free and those who participate do not need an LMA number.

    Everyday Swedish for Asylum Seekers from Ukraine - Folkuniversitetet

    Red cross languague training

    Red cross in Uppsala have a meeting spot where you can get more information about language training.

    Språkträning - Träffpunkten (rodakorset.se)

    Korskyrkans språkcafé

    Welcome to Språkcafé at Korskyrkan – a place for community, fika and training Swedish together.

    Find more information at Korskyrkans website.

  10. What to do in Uppsala

    Find city guides, sights and experiences in Uppsala at destinationuppsala.se/en .

    Learn more about life in Uppsala at internationalhub.uppsala.se

    Find activities like swedish training and help with public documents at integrationuppsala.se (information in Swedish)

    Find activities for children and youth here. (Change language in the upper right corner)

    Visit our libraries. (Change language in the upper right corner)

  11. Pay attention to the risks of human trafficking

    At times when many people are fleeing an armed conflict, there may be individuals who seem helpful but who want to take advantage of the situation. There may be a risk of human trafficking.

    Keep this in mind when someone offers to arrange travel, accommodation or work for you:

    • Never hand over your passport, other important documents or your phone.
    • Ask people who would like to help you to identify themselves.
    • Ensure that you get information about destinations and contact information to those responsible for organising the travel. Document what you find out.
    • If possible, inform someone you trust about your whereabouts, where you are going and with whom you are travelling.
    • You are entitled to a salary if you work in Sweden. Do not accept offers to work in exchange for somewhere to live, food or other goods.
    • Contact the Swedish authorities, register with the Swedish Migration Agency. 

    Read more at Swedish Gender Equality Agency.

    Kvinnofridslinjen – Sweden’s National Women’s Helpline

    You can call +46 20-50 50 50 for support and advice if you have been subjected to physical, psychological and sexual violence and threats. Relatives and friends can also call.

    The line is open around the clock and your call is free of charge. Your call will not show in the telephone bill.

  12. Do you have pets?

    If an animal from Ukraine is in Sweden without having been checked by customs personnel at the border, the animal must be taken to a veterinarian as soon as possible. You can contact any veterinarian.

  13. How Sweden works

    informationsverige.se – a guide to the Swedish society.

    krisinformation.se – crisis related questions including the war in Ukraine.

Nyheter om trygghet, kris och säkerhet

  • Insatser för att upptäcka narkotika bland unga har gett resultat

    Under våren har Uppsala kommun och polisen fortsatt att arbeta med riktade insatser för att upptäcka unga som använder narkotika i offentlig miljö. Insatserna har gett goda resultat och förhindrat att unga far illa.

  • Nytt program för trygghet, säkerhet och brottsförebyggande arbete

    Uppsala kommun har tagit fram ett program för trygghet, säkerhet och brottförebyggande arbete. Det sammanfattar kommunens övergripande strategiska arbete inom området och fokuserar på trygghetsskapande och brottsförebyggande insatser över tid.

  • Samhällsvägledare ska öka kunskapen om svensk socialtjänst

    Under våren har desinformation om svensk socialtjänst fått stor spridning i utländska mediekanaler. Nu inleder Uppsala kommun i samverkan med Uppsala moské ett arbete för att öka kunskapen om socialtjänstens uppdrag och om vilket stöd familjer kan få. En del i arbetet är att rekrytera samhällsvägledare.

Se fler nyheter
Kampanjer
  • Uppsala uppmärksammas

    Uppsala har höga ambitioner och mål i alla sina verksamheter, vilket har uppmärksammats och resulterat i flera priser som vi är glada, tacksamma och stolta över. Här kan du läsa mer om dessa priser. Förhoppningsvis fylls listan på med fler snart igen.

  • Krisberedskapsveckan

    Krisberedskapsveckan är en årlig nationell kampanj som samordnas av myndigheten för samhällsskydd och beredskap (MSB). Målet med veckan är att fler människor ska vara förberedda inför en eventuell kris.

Så arbetar vi med trygghet, kris och säkerhet

  • Så arbetar vi med:

    Psykisk hälsa

    Uppsala kommun finns för dig genom livet. Att arbeta för psykisk hälsa och att möta och stötta den som behöver är en del av vårt grunduppdrag. Genom breda samarbeten och särskilda satsningar kraftsamlar vi för psykisk hälsa.

  • Så arbetar vi med:

    Gränby och Kvarngärdet

    Gränby och Kvarngärdet är viktiga fokusområden för Uppsala kommun. Här kan du se vad kommunen gör tillsammans med alla som bor och arbetar i området för att skapa en trygg och trivsam miljö.

  • Så arbetar vi med:

    Trygghet och säkerhet

    I Uppsala ska trygghet vara en rättighet för alla - inte ett privilegium för några få. För att Uppsala ska vara en attraktiv kommun att leva, verka och vistas i behöver vi arbeta förebyggande med trygghet och säkerhet.