Uppsala is one of Sweden’s oldest cities. It is also one of Sweden’s four major cities. The capital of Sweden, Stockholm, is 30 minutes away by train.

Ukrainian passport holders can enter and stay in Sweden for 90 days without a permit or visa. If you have an urgent need for food and accommodation
you can get help immediately upon application at The Swedish Migration Agency.

The Swedish Migration Agency is responsible for all accommodation related questions. Visit migrationsverket.se/english to learn more.

The visiting adress for the office in Uppsala is Bolandsgatan 16 A.

More information about the office in Uppsala.

Arrange accomodation yourself

You can choose to arrange your accommodation yourself or get help with accommodation from the Swedish Migration Agency. If you choose to arrange your accommodation yourself, you will have to pay the rent yourself. Please note that the Swedish Migration Agency has a list of residential areas with social and economic challenges. Anyone who chooses to live in such an area may lose their right to other financial support from the Swedish Migration Agency.

Find out if the address you want to move to is located in an area that may affect your right to compensation from the Swedish Migration Agency, see under “accommodation” on the link.

Call 1177 or +46 771-11 77 00 if you or someone else gets ill and you need to talk to a nurse for advice. The nurse can also give you information about where to go for help. Contact a vårdcentral (health center) if you or someone else gets ill or injured. You need to call the health center first. A visit costs SEK 50.

If you become very ill or seriously injured and need immediate treatment, you can visit an emergency room at a hospital. The care staff decides if you need immediate care. Visits to the emergency department cost SEK 500.

If you need emergency dental care, you can visit Folktandvården. The dentist decides if you need care that cannot wait. The visit costs SEK 50.

Children and young people under the age of 18 who are in Sweden under the Temporary Protection Directive do not have to pay for medical care and dental care. Ukrainian children have the same rights as all children in Sweden.

Further information: 1177.se/english

Ukrainian passports and ID cards are valid as tickets in UL traffic. Show your Ukrainian passport or identity card to the bus driver or train personnel. The busses are green and yellow. Look for the UL logo on busses and trains.

Find the bus and train lines at ul.se/en

Ukrainian passport or ID card is valid as a ticket - UL

First you need to register at the Swedish Migration Agency.

Visit migrationsverket.se/english to learn more.

While waiting for your case to be determined you can register with the admissions office for new arrivals when applying for school and preschool in Uppsala.

Information about school and preschool for new arrivals

The open hours for visits: Monday 9.00–11.30, Tuesday 13.00–16.00, Thursday 9.00–11.30.

Visiting address: City Hall (Stadshuset) on Stadshusgatan 2

Phone: +46 771-727 001, nr 6 in the menu, Monday and Wednesday 9.30–11.30.
Email: skola.nyanlanda@uppsala.se

Open preschool is a place for adults with children between 0–6 years old where trained educators work. Open preschool is free of charge and you don’t need to register, you can come and go as you want.

At uppsala.se/oppenforskola (information in Swedish) you find the locations and opening hours.

If you are 16 years or older you have the right to work. Contact The Swedish Public Employment Service if you have questions about applying for a job.

Learn more at arbetsformedlingen.se (information in english, ukrainian and russian)

You need a coordination number to apply for a job and open a bank account.

Lean more at skatteverket.se (information in english, ukrainian and russian)

Sfi for Ukrainians

The first course of Sfi (Swedish for immigrants) for people coming from Ukraine will start on August 7. The last day to register for this course is July 20. There will be new courses starting every four weeks if you cant take part in the first one. Sfi, Swedish for immigrants, is a free basic education in Swedish. 

Dates for courses and applications are published online: Apply to Adult Education .

To study sfi you need to register with the sfi office. The sfi office is located at Utbildnings- och jobbcenter at Bolandsgatan 4 in Uppsala.

You are welcome here to ask questions about sfi and to register. If you can not come here you can call 018-727 22 10.

If you speak some Swedish or English you can contact us directly.
You can also ask a friend who speaks Swedish or English to help you.

If you need help from an interpreter you need to book a meeting in advance. You can book a meeting by sending an e-mail to sfi@uppsala.se.

Openings hours 

Drop-in: Tuesdays and Thursdays 10.00–12.00.

Phone service: Mondays and Wednesdays 9.00–13.00, Thursdays 13.00–14.00. 

Red cross languague training

Red cross in Uppsala have a meeting spot where you can get more information about language training.

Språkträning - Träffpunkten (rodakorset.se)

Uppsala has many conversation cafes. You can find them with a search engine.

• Find city guides, sights and experiences in Uppsala at destinationuppsala.se/en .
• Learn more about life in Uppsala at internationalhub.uppsala.se
• Find activities for children and youth here. (Change language in the upper right corner)
• Leisure activities for people with disabilities: fyrisgarden.se
• Visit the libraries in Uppsala: bibliotekuppsala.se
• Museums in Uppsala: uppsalasmuseer.se
• Find activities like swedish training and help with public documents at integrationuppsala.se (information in Swedish)

Red cross in Uppsala have a meeting spot where you can get support and advice regarding language training, contact with the authorities and urgent basic needs that are tested individually.

• Opening hours: Monday–friday 10.00–15.00
• Visiting adress: Trädgårdsgatan 16C
• E-mail: migration.uppsala@redcross.se

At times when many people are fleeing an armed conflict, there may be individuals who seem helpful but who want to take advantage of the situation. There may be a risk of human trafficking.

Keep this in mind when someone offers to arrange travel, accommodation or work for you:

• Never hand over your passport, other important documents or your phone.
• Ask people who would like to help you to identify themselves.
• Ensure that you get information about destinations and contact information to those responsible for organising the travel. Document what you find out.
• If possible, inform someone you trust about your whereabouts, where you are going and with whom you are travelling.
• You are entitled to a salary if you work in Sweden. Do not accept offers to work in exchange for somewhere to live, food or other goods.
• Contact the Swedish authorities, register with the Swedish Migration Agency. 

Read more at Swedish Gender Equality Agency.

Kvinnofridslinjen – Sweden’s National Women’s Helpline

You can call +46 20-50 50 50 for support and advice if you have been subjected to physical, psychological and sexual violence and threats. Relatives and friends can also call.

The line is open around the clock and your call is free of charge. Your call will not show in the telephone bill.

If an animal from Ukraine is in Sweden without having been checked by customs personnel at the border, the animal must be taken to a veterinarian as soon as possible. You can contact any veterinarian.

informationsverige.se – a guide to the Swedish society.

krisinformation.se – crisis related questions including the war in Ukraine.

Emergency number 112

The emergency number 112 is used in emergencies when there is a danger to life, property or the environment.

An emergency situation is when you require urgent assistance from paramedics, emergency services, police, air/sea/mountain rescue services, priests on duty or information about poisoning. All of our SOS operators speak English and are able to conduct the conversation in English. If an interpreter is necessary, a third person will be connected to the call.

You can call the emergency number 112 around the clock, from a landline or mobile phone, wherever you are in Sweden. Your call will be answered by an SOS operator who will ask questions in order to provide the necessary assistance.

More important phone numbers.